Manager Trainee

Executive Car Rental is looking for Manager Trainees to join our growing team.?

The Manager Trainee candidate is a position created to develop career minded, entrepreneurial spirited individuals on a path towards a successful career within our organization. In this position, you will work as a Rental Sales Agent while having the opportunity to engage in baseline fundamentals of management. You will learn core business basics such as understanding profit & loss statements, operating expenses, business to business sales, marketing and relationship building. We will coach you on learning what it takes to run a profitable business in order to ensure professional development and upward mobility at a fast pace.


Responsibilities include (but not limited to):

-?????????? Greet every customer with an Executive standard

-?????????? Provide Executive level customer service during all aspects of the customer experience

-?????????? Identify customer needs

-?????????? Based on evaluation & assessment, provide optional ancillary items for purchase successfully

-?????????? Ensure all daily tasks, reporting and other as assigned duties are fulfilled to meet any needs

-?????????? Field inbound phone calls and email inquiries in a diligent and professional manner, providing insight for each customer

-?????????? Engage in overall office, fleet and facility cleanliness

-?????????? Meet or exceed sales and service level targets on a monthly basis

-?????????? Conduct business to business sales calls with your Manager to learn sales strategies and relationship building

-?????????? Partake in sales meetings, events? or other promotional opportunities to highlight company and branch office location

-?????????? Focus on increasing branch revenue via surrounding area market penetration

-?????????? Learn how to effectively manage customer service complaint issues

-?????????? Ensure all daily tasks, reporting and other as assigned duties are fulfilled

-?????????? Engage in all day to day operational aspects of the branch including working side by side with all staff in various job roles

-?????????? Meet or exceed sales and service level targets on a monthly basis

-?????????? Learn how invoicing, accounts receivables and otherwise are effectively delivered/collected on an ongoing basis prior to month end

-?????????? Understand how to monitor pricing and rates for reservations, accounts, walk ups

-?????????? Gather competitive market data


-?????????? Associate or Bachelor?s Degree is preferred

-?????????? Minimum 6 months in Management Training Program (internal)

-?????????? Ability to maintain a professional appearance at all times

-?????????? Ability to manage employees effectively

-?????????? Strong decision making & problems solving skills

-?????????? A firm understanding of commissionable sales environments and performing therein

-?????????? Exceptional multi-tasking capabilities, relationship building, written, verbal & oral communication skills

-?????????? Understanding the importance of protocols, processes and procedures in a fast paced environment

-?????????? Ability to manage difficult, stressful situations to maintain best in class customer service

-?????????? Ability to work a flexible schedule (day, evening, weekend, holiday)

-?????????? Must have a clean driving record, valid driver?s license and reliable transportation of you own for commuting to and from location of? ? ? ? employment

-?????????? Must be authorized to work for any employer in the U.S.

-?????????? Multilingual communication is a plus

-?????????? Must be at least 18 years old

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